|
Mission
Statement
▪ Provide the highest standard of service
▪ To build long term relationships
with our customers
▪ Provide quality services at competitive prices
▪ Maintaining integrity and initiative
▪ Professionalism in our position in the market place
▪ Long term stability
▪ Maintain a well-trained
and motivated staff
▪ Be our customers best supplier
Performance Measurement
All Clean
Floor cleaning services personnel are performance measured at three monthly progress meetings with their immediate superiors,
to establish objectives, and to measure achievements, strengths and weaknesses, and to identify training needs, or skills
that require developing. An annual report of every cleaning operative is completed.
Unlike many of our competitors,
we have adopted a pro-active style of management to ensure that we continue to meet our customers explicit needs, address
contentious issues, provide service flexibility, and a continuous evaluation of our mutual objectives.
We believe
that only by ensuring that the closest on-site supervision takes place, with individual accountability, will we be a professional
cleaning company.
Using professionally designed stationery, accurate records are maintained to facilitate collation
of information, and ensure that the customer is kept abreast of all issues on a daily basis.
|
Our company believes that the quality process consists of two components:
The continuous re-assessment of program which will define what services are required and how we must provide them.
The quality assurance program, this ensures that all initiatives developed through the continuous re-assessment program
are provided on a reliable and consistent basis.
The company has a comprehensive discipline code of practice, designed
to ensure that the highest standards of performance are maintained at all times, and that staffs are dealt with in a professional
manner.
Our commitment to quality is where experience and procedures come together. Constant supervision and attention
to detail are our doctrine - but nothing is left to chance - our IPO 7001 procedures ensure that our services conform to the
client's satisfaction - day in and day out. Call
us free at 800.436.9719
|